⚡ File Your BEDC Complaint Easily Online
We've launched an even simpler way for you to report issues—no call center, no long waiting times. Get help through a chat widget that guides you step-by-step and sends you a ticket right away. 🗨️ How It Works Click the chat icon —available 24/7. Choose one or more applicable complaint categories , such as: Category Sub-Categories Metering Issues No meter, Faulty/Inaccurate meter, Non‑installation, Meter tampering Billing & Overbilling Estimated billing dispute, Unexplained charges, Incorrect tariff classification Service Interruptions / Outages Unplanned outages, Power quality issues, Load shedding Voltage / Power Quality Low/High voltage, Surges, Flickering Disconnection / Reconnection Unauthorized disconnection, Delay in reconnection, Overdue notices Tariff Band Misclassification Residential vs Commercial classification errors Unfair DisCo Practice / Tampering Illegal reconnection, Security breaches, Unethical billing demands Other Please specify The chatbot will then se...